Terms and Conditions
These Terms and Conditions (“Terms”) govern the use of the services provided under the Wizardo brand through the website Wizardo Casino.
The services are operated by Tusitier Ltd, a company registered in Belize (Reg. No. 000047451), licensed by the Anjouan Offshore Authority under License No. ALSI-202505043-FI2.
By accessing the website, creating an account, or using the services, the user confirms that they have read, understood, and fully accepted these Terms, as well as the Privacy Policy and Cookie Policy.
Wizardo Casino reserves the right to modify these Terms at any time. Continued use of the platform following such changes constitutes acceptance of the updated Terms.
1. Legal Requirements
The user must be at least 18 years of age or meet the legal age requirement applicable in their jurisdiction.
The user is responsible for ensuring that access to the services is permitted in their country of residence. Access may be restricted in certain jurisdictions in accordance with applicable laws or international sanctions.
2. User Account
2.1 Registration
To use the services, the user must create an account with complete, accurate, and up-to-date information.
The user is responsible for maintaining the confidentiality of their login credentials. Wizardo Casino shall not be liable for unauthorized access resulting from the sharing of account information.
Accounts may not be transferred, sold, or assigned to third parties.
2.2 Account Verification (KYC)
Wizardo Casino reserves the right to request identification documents at any time for account verification purposes.
The user must provide the requested documents within the specified timeframe. Failure to comply may result in account limitation, suspension, or termination.
2.3 Multiple Accounts
Only one account per user, IP address, or device is permitted. The creation of multiple accounts may result in account closure and forfeiture of winnings.
2.4 Suspension and Closure
Wizardo Casino may suspend or terminate accounts in the event of a breach of these Terms, suspected fraud, or misuse of the platform.
The user may request account closure at any time by contacting support.
2.5 Inactive Accounts
Accounts with no activity for a period exceeding six (6) months may be classified as inactive and subject to closure.
3. Deposits and Payments
To participate in real-money gaming, the user must make a deposit using the payment methods available on the platform.
Payment methods used must belong to the account holder.
Wizardo Casino reserves the right to refuse transactions or request additional verification to prevent fraud.
A minimum wagering requirement may be applied before withdrawals are approved as part of fraud and abuse prevention measures.
3.1 Withdrawals
Withdrawals are subject to full account verification (KYC) and compliance with all applicable requirements.
Withdrawal limits may vary depending on the payment method and the user’s account level.
3.2 Refunds
Deposits are considered final and, as a general rule, are non-refundable.
Refund requests may only be considered in cases of proven technical error and must be submitted within 24 hours.
4. Bonuses and Promotions
Bonuses may include free spins, bonus funds, or other promotional rewards.
All bonuses are subject to wagering requirements and specific terms that must be met prior to any withdrawal.
Wizardo Casino reserves the right to cancel bonuses and void winnings in cases of abuse, fraud, or violation of promotional terms.
5. Prohibited Activities
The following activities are strictly prohibited:
- fraud or attempted fraud
- collusion between players
- manipulation of game outcomes
- use of automated software or bots
- exploitation of technical errors
Any suspicious activity may result in account suspension, forfeiture of winnings, and retention of funds.
6. Liability
Wizardo Casino does not guarantee uninterrupted or error-free operation of the service.
The company shall not be liable for technical failures, interruptions, delays, or data loss caused by factors beyond its control.
In the event of a system error, Wizardo Casino reserves the right to void bets, adjust balances, or correct incorrect results.
7. Communication and Chat
The user agrees to use communication channels appropriately.
Offensive, abusive, or promotional content is not permitted and may result in restricted access to communication features.
8. Personal Data
Personal data is processed in accordance with the Wizardo Casino Privacy Policy.
9. Complaints
Complaints must be submitted through support channels.
Wizardo Casino will review each case and communicate its final decision to the user.
10. Company Rights
Wizardo Casino reserves the right to assign or transfer its rights and obligations to third parties where necessary.
11. Intellectual Property
All content available on the platform is the property of Wizardo Casino and may not be used without authorization.
12. Responsible Gaming
Gaming must be used strictly as a form of entertainment.
Tools such as deposit limits and self-exclusion are available to help users control their activity.
13. AML and Fraud Prevention
Wizardo Casino applies strict policies to prevent fraud and money laundering.
Users must cooperate with all verification procedures and provide documentation when requested.
Failure to comply may result in account suspension and retention of funds.
14. Final Provisions
These Terms constitute the entire agreement between the user and Wizardo Casino.